Player Wellbeing
At bet999bet, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to enjoy the bet999bet platform responsibly — and to recognise when it's time to step back.
Our Commitment
For most players across Manila, Cebu, Davao, and the rest of the Philippines, bet999bet is a source of entertainment and excitement. But we also know that for some people, gambling can become more than just a game — and that's something we take very seriously.
bet999bet's responsible gaming programme is built around one simple principle: you should always be in control of your gaming. Whether you're spinning slots, playing live casino games, or trying your luck at bingo, bet999bet gives you the tools to set limits, take breaks, and get help if you need it.
We work in line with PAGCOR's responsible gaming guidelines and the standards set by leading player protection organisations. Our team is available 24/7 to assist any player who needs support.
Strictly 21 and Above
Philippine law requires all casino-style gaming to be restricted to adults aged 21 years and older. bet999bet enforces this strictly at registration and through ongoing KYC verification.
bet999bet's responsible gaming commitment includes:
Player Tools
All tools are available directly from your bet999bet account settings. Changes that reduce limits take effect immediately.
Deposit Limits
Set a maximum amount you can deposit into your bet999bet account on a daily, weekly, or monthly basis. Once set, your limit cannot be increased without a mandatory 7-day cooling period — but you can reduce it instantly at any time.
Loss Limits
Define the maximum amount you are comfortable losing within a set time period. When your loss limit is reached, bet999bet will automatically prevent further wagering until the limit period resets — keeping you firmly in control of your spending.
Session Time Limits
Set a maximum duration for each gaming session. When your session limit is reached, bet999bet will notify you and, if you choose, automatically log you out. This helps prevent extended play sessions that can lead to impulsive decisions.
Reality Check Reminders
Receive periodic pop-up notifications during your gaming session showing how long you have been playing and your net win/loss position. These reminders help you stay aware of time and money spent on the bet999bet platform.
Cooling-Off Period
Take a short break from bet999bet by activating a cooling-off period of 24 hours, 48 hours, 1 week, or up to 6 weeks. During this period, you will not be able to log in or place bets. The cooling-off period cannot be cancelled once activated.
Self-Exclusion
If you feel that gambling is becoming a problem, you can permanently or indefinitely exclude yourself from the bet999bet platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. This is our strongest player protection tool.
How to Self-Exclude from bet999bet
Self-exclusion is a serious step, and we make it as straightforward as possible. Here's how to activate self-exclusion on your bet999bet account:
Warning Signs
Problem gambling can affect anyone — regardless of age, income, or background. It's important to recognise the warning signs early. Ask yourself honestly: do any of the following apply to you?
You spend more money on gambling than you can afford to lose, or borrow money to fund your gaming.
You feel restless, irritable, or anxious when you try to cut down or stop gambling.
You chase losses — continuing to bet in an attempt to win back money you have already lost.
Gambling is affecting your relationships, work, studies, or daily responsibilities.
You hide your gambling activity from family members or close friends.
You find yourself thinking about gambling constantly — planning your next session or reliving past wins and losses.
You use gambling as a way to escape stress, anxiety, depression, or other personal problems.
You have tried to stop or cut back on gambling multiple times but have been unable to do so.
Support Resources
bet999bet encourages any player who is struggling with gambling to reach out — to us, or to one of the organisations below that provide free, confidential support to Filipinos dealing with problem gambling.
bet999bet Support
Our 24/7 customer support team is trained to assist players who are concerned about their gambling. Contact us anytime via live chat on the bet999bet platform or by email at [email protected].
PAGCOR
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed gaming operators in the Philippines and provides guidance on player protection programmes.
DOH Mental Health
The Department of Health Philippines operates mental health and wellness programmes that include support for behavioural addictions. If gambling is affecting your mental health, the DOH can connect you with professional help.
Family & Community
Talking to a trusted family member, friend, or community leader is often the first and most important step. In Filipino culture, family support is a powerful resource — don't hesitate to reach out to those closest to you.
Healthy Gaming Tips
The vast majority of bet999bet players enjoy gaming as a fun, recreational activity. Here are some practical tips to help keep it that way:
Set a budget before you play. Decide in advance how much you are comfortable spending and stick to it. Use bet999bet's deposit limit tool to enforce your budget automatically.
Treat losses as the cost of entertainment. Never gamble with money you cannot afford to lose, and never view gambling as a way to make money or solve financial problems.
Take regular breaks. Step away from the screen regularly. Use bet999bet's session time limit and reality check features to remind yourself to pause and reflect.
Never chase your losses. If you've hit your budget for the day, stop. Chasing losses is one of the most common patterns that leads to problem gambling.
Don't gamble when emotional. Avoid playing on bet999bet when you are stressed, upset, tired, or under the influence of alcohol. Emotional states can lead to poor decisions.
Balance gaming with other activities. Make sure gaming on bet999bet is just one of many leisure activities in your life — not the primary one. Maintain your hobbies, social life, and family time.
Age Verification
Philippine law sets the minimum age for casino-style gambling at 21 years old. bet999bet enforces this requirement strictly and without exception. Here's how we protect minors:
Mandatory ID Verification
All new bet999bet accounts must complete identity verification using a valid Philippine government-issued ID before any deposits or gameplay are permitted.
Facial Verification
bet999bet uses facial verification technology to confirm that the person registering matches the ID document provided, preventing minors from using a parent's or sibling's identification.
Immediate Account Closure
Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned. bet999bet has zero tolerance for underage gambling.
Play Responsibly
Enjoy all the excitement of bet999bet's casino games, slots, bingo, and more — with the confidence that our responsible gaming tools are always there when you need them. 21+ only.
Must be 21 years or older to register and play. Terms & Conditions | Privacy Policy
Gambling is addictive. Know when to stop.